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Last Updated: November 19, 2025
Effective Date: November 19, 2025
1. Introduction
Welcome to XDEX ("we", "us", "our", or "Platform"). This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at xdexswap.com, use our decentralized exchange services, or interact with our platform (collectively, the "Services").
Your privacy is critically important to us. As a non-custodial decentralized exchange, we are committed to protecting your personal information and maintaining transparency about our data practices. This Privacy Policy should be read in conjunction with our Terms and Conditions.
If you do not agree with the terms of this Privacy Policy, please discontinue use of the Services immediately.
2. Information We Collect
As a non-custodial platform, we collect minimal personal information. The information we collect falls into the following categories:
2.1 Information You Provide Voluntarily:
- Wallet Address: Your public cryptocurrency wallet address when you connect your wallet to use our Services.
- Communication Data: If you contact our support team, we may collect your email address, name, and the content of your communications.
- Feedback: Information you provide when participating in surveys, feedback forms, or community engagement.
- Newsletter Subscriptions: Email addresses if you subscribe to our newsletter or updates (optional).
2.2 Information Collected Automatically:
- Technical Data: IP address, browser type, operating system, device identifiers, and location data.
- Usage Data: Pages visited, time spent, links clicked, and interaction with platform features.
- Transaction Data: Publicly available blockchain transaction data including hashes, timestamps, amounts, and wallet addresses.
- Performance Data: Error logs, performance metrics, and diagnostic information.
- Cookies: Data collected through cookies and similar tracking technologies (see Section 5).
2.3 Blockchain Data:
- All transactions on the Solana blockchain are public and permanently recorded.
- We may access and analyze publicly available blockchain data to provide analytics and improve services.
- Blockchain data is pseudonymous but not anonymous.
2.4 Information We Do NOT Collect:
- Private keys, seed phrases, or wallet passwords
- Custody or control of your cryptocurrency assets
- Government-issued identification documents (unless required by law)
- Financial information such as bank accounts or credit card numbers
3. How We Use Your Information
We use the collected information for the following purposes:
3.1 Service Provision: Facilitate swaps, display quotes, improve performance, develop features, and provide support.
3.2 Security: Monitor for suspicious activities, detect fraud, and protect platform security.
3.3 Analytics: Analyze usage patterns, conduct research, and generate anonymized reports.
3.4 Communication: Respond to inquiries, send important notices, and deliver newsletters (with consent).
3.5 Legal Compliance: Comply with laws, regulations, and cooperate with law enforcement.
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share information in limited circumstances:
- Service Providers: Third parties who perform services on our behalf (hosting, analytics, support).
- Blockchain Network: Transaction data is broadcast to the public Solana blockchain.
- Business Transfers: In case of merger, acquisition, or sale of assets.
- Legal Requirements: When required by law or to protect our rights.
- With Your Consent: For any other purpose disclosed to you.
- Aggregated Data: Anonymized data that cannot identify you.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Necessary for platform functionality (session, wallet connection).
- Performance Cookies: Collect information to improve platform performance.
- Functional Cookies: Remember your preferences and settings.
- Analytics Cookies: Help us understand user behavior (e.g., Google Analytics).
You can control cookies through your browser settings. Disabling cookies may affect functionality.
6. Data Security
We implement industry-standard security measures:
- SSL/TLS encryption for data transmission
- Secure server infrastructure and network security
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Employee training on data protection
Limitations: No method is 100% secure. You are responsible for securing your wallet private keys. We will notify users in case of data breaches as required by law.
7. Data Retention
We retain information as long as necessary to provide Services, comply with legal obligations, and maintain business records. Blockchain data is permanently recorded. You may request deletion of personal information (see Your Rights section).
8. Your Privacy Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Objection: Object to processing for certain purposes
- Portability: Request transfer to another service
- Withdraw Consent: Withdraw consent at any time
EU/EEA Users (GDPR): Right to access, rectification, erasure, restriction, objection, data portability, and to lodge complaints with supervisory authorities.
California Users (CCPA): Right to know what data is collected, request deletion, and opt-out of sales (we don't sell data).
To exercise your rights, contact us at privacy@xdexswap.com
9. Third-Party Services
Our platform integrates with third-party services (wallet providers, blockchain explorers, analytics). These third parties have their own privacy policies. We are not responsible for their privacy practices.
10. International Data Transfers
Your information may be transferred to countries other than your residence. We implement appropriate safeguards including standard contractual clauses and other legal mechanisms approved under GDPR.
11. Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect information from children. If you believe your child has provided us with information, please contact us immediately.
12. Changes to This Privacy Policy
We may modify this Privacy Policy at any time. We will notify you of material changes by updating the "Last Updated" date and providing prominent notice. Your continued use after changes constitutes acceptance.
13. Contact Information
If you have questions about this Privacy Policy, please contact us:
- Website: xdexswap.com
- Privacy Email: privacy@xdexswap.com
- Support: support@xdexswap.com
- Data Protection Officer: dpo@xdexswap.com